Advocates for Justice

Mandatory arbitration clauses are ubiquitous in consumer contracts. In a 2019 survey, eighty-one Fortune 100 companies, including their subsidiaries or related affiliates, used an arbitration agreement in dealing with consumers. Imre Stephen Szalai, “The Prevalence of Consumer Arbitration Agreements by America’s Top Companies,” 52 UC Davis L. Rev. Online 233 (February 2019), https://lawreview.law.ucdavis.edu/online/vol52/52-online-Szalai.pdf. Of these companies, seventy-eight also included a class action waiver. Id. at 234. Moreover, the same source found that more than sixty percent of retail e-commerce sales in the United States were covered by broad consumer arbitration agreements. Id. Strikingly, this led to an estimate that at least 826,537,000 consumer arbitration agreements were in force in 2018. Id.

Over the past several years we have posted news about the Consumer Financial Protection Bureau (“CFPB”).  As attorneys focused on socially just causes, we care about the watchdog agency that was formed to protect the interests of everyday consumers against unscrupulous practices of financial institutions.  The CFPB’s mission becomes that much more important in this era of forced arbitration and contractual class action bans.  In more and more cases the courthouse doors are shut to consumers who have been defrauded by their banks, mortgage companies, payday lenders, and brokerage firms.  Imagine your bank took $500 from your bank account without justification, what are your options?  It used to be that you could band together with other bank customers who had the same thing happen, but in 2018 that is often not the case.  This is one reason that the CFPB is so critically important – in a time when citizens’ rights to hold financial institutions accountable are being trampled, there at least was a government agencies that was designed to help injured consumers. 

If you flew on a domestic flight between October 14, 2016 and January 10, 2017 you heard announcements about the ban on the transport of Samsung Galaxy Note7 devices.  This ban was put in place by the Federal Aviation Administration (“FAA”) because of the serious risk of the smartphones (also referred to as phablets) overheating, exploding and catching fire.  Although the FAA lifted the requirement of announcements, the devices are still banned on passenger and cargo flights.  

With the rising numbers of households adopting pets, spending on pet services is steadily growing from year to year. From dog grooming to dog boarding services, many pet parents are investing in these services to pamper their pooches. In 2015 alone, according to the American Pet Productions Association, $5.41 billion was spent on grooming and boarding. Unfortunately, this billion-dollar industry remains unregulated and there is no government agency or regulatory body that administers an annual safety certification of pet groomers who are entrusted with our most beloved fury companions.  

Originally heralded as one of the “Top 10 Residential Buildings in the World” and “An Address Like No Other,” San Francisco’s 58-story Millennium Tower obtained unanticipated notoriety when it was finally disclosed to the public and residents that the building has sunk 16 inches and is leaning 2 inches at its base. A wave of finger pointing ensued between the building developers and owners of the neighboring Transbay Terminal project, with dueling teams of experts blaming excessive dewatering, failure to drill down to bedrock, or other factors, for the unexpected settlement.  Whatever its cause, however, it is clear that the building’s developers knew the building was sinking yet did not disclose this vital information when selling units to unsuspecting homeowners.

A federal court judge has upheld privacy-related claims related to the collection and sale of consumer viewer data by Vizio. CPM is co-lead counsel in the class action lawsuit, which alleges that the TV maker failed to inform consumers that it is gathering their viewing histories, including what shows they watch, IP addresses, zip codes, product model numbers, hardware and software versions, chipset IDs, region and language settings, and other data.

29 million dressers are being recalled by IKEA for a tipping hazard that has led to the death of at least 6 children.  The recall covers dozens of models of dressers, although most news coverage has focused on the top selling Malm dressers – if you have bought any model dresser from IKEA you need to check the full list of recalled dressers.  IKEA dressers are ubiquitous in homes around the world, including in the United States.  

The Ninth Circuit decided today that a named plaintiff in a representative action can still pursue class certification even if his individual claims are satisfied through a defendant’s “pick off” tactics and that a case cannot be deemed moot until the plaintiff is afforded a fair opportunity to show that class certification is warranted.

Everyone likes a good deal when shopping.  However, if you are one of the millions of Americans who make purchasing decisions based on a comparison of the sale price to the manufacturer's suggested retail price (MSRP) there is a high probability that you are not getting the deal you think you are getting.  

On Wednesday, August 19, 2015, CPM and co-counsel Howard Law Firm and Jenkins Mulligan & Gabriel, LLP, filed a lawsuit against Costco, Chareon Pokphand (“CP”) Foods, PCL and C.P. Food Products, Inc. on behalf of consumer, Monica Sud and all others similarly situated. As described in the Complaint, Costco continues to knowingly purchase prawns from CP Foods—prawns that are directly tied to human trafficking and slave labor. As documented by the Guardian, the Associated Press and the Environmental Justice Foundation, CP Foods purchases fish meal, which  contains “trash fish,” farmed frequently from suppliers that own, operate or buy from pirate boats manned with slaves that catch the trash fish to use for fishmeal. CP Foods uses this trash fish to feed its prawns, which are then shipped to the U.S. and U.S. consumers.